Duplicate verse after migrating to new phone

surfa13

I assume this is somehow related to migrating to my new phone - large number of duplicate verses has appeared in my new/due/known lists. Each duplicate has a different number of due days. These don't seem to be duplicated inside the actual labels themselves, tho.

I've poked around in the app a bit but there's no obvious way to clean these up so I'm hoping someone can give some guidance on that.

God bless!

support

Remember Me 6 is not fully compatible with older versions. Using Remember Me 6 in parallel with older versions can cause duplicate verses.

surfa13

I did see that. However I didn't use it on both phones at the same time. In fact there was a delay of several days between when I last used it on my old phone and when I first used it on my new phone.

I did have the web version open, however. Is the web page the old version? Could that have caused it?

Also, any advice on how to clean up the duplicates?

support

I have deleted the duplicates from your account. Please log out and log in again to see the changes.
I have not been able to reproduce the duplication, however. If you come across duplicates again, please describe the steps that lead to the isssue.
You can find the Remember Me web app on https://web.remem.me

surfa13

Thank you for that!
I notice I do still have some duplicates. Could these have been between my Due and my Known lists?
Also I discovered that the old version was installed on my older Galaxy Tab. Could this have been messing things up in the background?
If there's a way to clean these up myself I'd be happy to do so.

support

Unfortunately it is still unclear what exactly triggers the duplication - apart from using Remember Me 6 with older versions. If you manage to reproduce the issue, please let us know.
You can delete verses in bulk following the instructions on https://www.remem.me/docs/verses/#moving-postponing-or-deleting-verses

surfa13

Thank you so much for your help and the service you provide! May the Lord bless and keep you always!