> I'm using your great app - Remember the Bible - in a Samsung Android tablet. Everything worked fine till yesterday. The app shows an error notification _"error connection"_. And my local latest changes can't be synced to server. I tried to log out and log in with no success. Solution: 1. Backup your verses: Settings -> Export List to File. 2. Log out. 3. On your device: Settings -> Apps -> Remem Me -> Storage -> Clear Cache & Clear App Data. 4. Log in You can also apply this fix if you encounter issues when switching between 2 accounts. If you change account and the verses are not refreshed, you can try this.

How to fix Remember Me's "error connection" issues on your device

jesus

I'm using your great app - Remember the Bible - in a Samsung Android tablet. Everything worked fine till yesterday. The app shows an error notification "error connection". And my local latest changes can't be synced to server. I tried to log out and log in with no success.

Solution:

Backup your verses: Settings -> Export List to File.
Log out.
On your device: Settings -> Apps -> Remem Me -> Storage -> Clear Cache & Clear App Data.
Log in

You can also apply this fix if you encounter issues when switching between 2 accounts. If you change account and the verses are not refreshed, you can try this.

alugurke

Hello, I seem to have the same problem when my device is offline. I cannot access any verses due to a connection error.

But my Remember Me app is in German and there is no option to backup verses.

Or do I always have to be connected to the internet in order to access my verses?

Kind regards
Damaris

support

Some accounts don't work offline due to a bug related to missing verse labels. It has been fixed in version 6.4.0.